Telkom *****
********** transactions of more than R9000 were debited to my account by Telkom. I am not a Telkom client not have I ever been. This happened three times now and Telkom agents were uninterested in assisting me to resolve this issue. I am left speechless by the incompetence and lack of concern to resolve this issue
Hi ilse-du-plessis
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi ilse-du-plessis
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi Ilse ,
Thank you for getting in touch with us, we apologise for the late response.
This is to inform you that your Telkom query has been resolved. The ********** services has been cancelled and the balance has been cleared. The case will be closed due to subscription *****.
If there’s any clarity you might need please contact me on the number I called you with *** and the was no response. Thank you and my apologies for the inconvenience.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Ilse ,
Thank you for getting in touch with us, we apologise for the late response.
This is to inform you that your Telkom query has been resolved. The ********** services has been cancelled and the balance has been cleared. The case will be closed due to subscription *****.
If there’s any clarity you might need please contact me on the number I called you with *** and the was no response. Thank you and my apologies for the inconvenience.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,