TELKOM - FOREVER *****ING YOUR DATA

Every month I have an issue where my data "runs out" - it happens at different times of the month yet Telkom's app doesn't show WHICH dates the data is being used so that I could monitor. This morning again it said I was out of bundle. HOWEVER, when I logged on from my hotspot it said I had 4.28GB left, yet I still couldn't access any sites so I called Telkom and was told that all my data had been depleted and I was using the "night surfer" allowance (which I don't remember signing up for in the first place!!!)

Suffice to say when I looked it states that i have 1024MB of nightsurfer left.

I proceeded to add 2GB and LOW AND BEHOLD - suddenly I have 8.28GB left!!!!

So if I was "using" 1024MB of nightsurfer - why does it state that I have 4.28GB (and then suddenly 8.28GB after I loaded 2GB) if there is NO DATA AVAILABLE.

You want to know why I haven't renewed my contract - BECAUSE THIS NONSENSE HAS BEEN HAPPENING FOR THE 2+ YEARS I'VE BEEN WITH TELKOM!!!