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Phiwokuhle N

1 reviews | Active since May 2015

19 Apr 2016, 15:00

Telkom forcing me to be in a Contract with them

Telkom has been nothing but a night mare to me.l went to Eastgate Telkom beginning of January to terminate my contract n filled a cancellation form...They called me once n l ddnt answer the form and therefore continued the contract against my will.l am nt working and l struggle paying debit orders bt Telkom forced me into it l called for cancellation several time and the refused to cancel again...I went again to a telkom store in March they promised to cancel and l told them l dnt need a call for confirmation all l need is ma number to be on prepaid.All that was ignored.Todayl am at Greenstone still cancelling the same contract Telkom and they seem to want to continue telling me to wait further 12days. ..Please Telkom be fair with me Cancel my contract.Why do you get too desperate and force us to such contracts..case number:***6<br> WHY IS IT EASY TO FORCE ME TO REMAINING USING THIS CONTRACT??I FEEL YOU GUYS ARE VERY UNFAIR PLIZ CANCEL....I WILL TAKE THIS IS SUE TO MA LAWYERS COZ YOUR BREACHING THE CONTRACT....New case number ***4

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Replies (1)
Telkom
Telkom's reply19 Apr 2016, 18:52
Official
Hello Phiwoe,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.


Your reference number is SM225299

Regards
Telkom Social Media Team