1 reviews | Active since Sept 2016
"Telkom for nobody" - New slogan
I do not want to continue my contract after my 24 months, on a monthly basis with Telkom; the network where nobody, anywhere has no network coverage all the time.
I want to stop the monthly ongoing contract payment as soon as the contract ends in January. I phoned Telkom, waited about 15 minutes to hear I should cancel online. Online, I want to cancel the continuous monthly basis; no option for that specific - only, if you qancel before there will be penalties etc blah blah, no email address either, nor a support team for queries... A lot of glamorous product marketing, but no exit points.
***********, useless-wannabe cellular networking company, selling products for cheap to get the sales margins up, I get it. Really I do, low product cost because the company can afford it. Because the company makes it back on consumer service expenses, which they dont have.
Yet without customer service, there is none. People like myself who never mention things like: "I took out a contract with Telkom, for the sake of the device, put the sim card in my cubit and never looked back."
"We are a disgrace of a company" - Let that sink in for writing your letters home!
