MS
Muhammed S

1 reviews | Active since Jun 2011

07 Mar 2016, 08:52

Telkom - Follow up

Reply to the facebook message from Tellkom after 2 weeks<br> <br> Hi,please be advised that this is a follow up on your facebook massage if you want to reply sand a massage on our @hellopeter page.^LK<br> <br> Im not happy. I was declined by Rude Thulani from the cancellations department to cancel my conteqct within 7 days, because I took the contract out in store. I request that I be charged a cancellation penalty that is not more than 3 months from activation as per CPA. I was told I must pay for the full 24 months. I have the direct line and email for Vishnu Rajaram who is the Senior Manager. I will be emailing him a report of all my grievances from day 1.

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Replies (1)
Telkom
Telkom's reply07 Mar 2016, 11:04
Official
Hello moey1484,

This response serves as confirmation that your query has been received.
Your reference number : SM209530.
A consultant from our mobile team will be in contact to assist with the query.

Regards
Telkom Social Media Team.