MT
Mathew T
1 reviews | Active since May 2012
01 Jun 2015, 11:02
TELKOM FIXING APPOINTMENTS AND NOT PITCHING UP
Telkom call centre has been fixing appointments via SMS saying they will arrive to install a new line<br> when i call their call centre they say \ 100% the guy will come to install just if i have received the sms
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Telkom's replyOfficial
01 Jun 2015, 13:18Hello Matt_3050,
A very good day to you!
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM114879.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM114879.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply01 Jun 2015, 13:18
Official
Hello Matt_3050,
A very good day to you!
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM114879.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM114879.
Regards,
Joshua Mnisi
Telkom Social Media Team