Telkom Fixed line down and ADSL slow

<p>I logged a fault with Telkom on the 22nd of Feb stating that my fixed line is down and that my 20VDSL was only running at 3mb. THe fault aws closed on 26 Feb without any techs been seen anywhere. I checked my line and found the same problem still existed. So i reported the problem again and was assured that the problem would be escalated as it had already been closed once. We waited with baited breath and hoped for a speedy resolution to the problem. On the 12 of March the ADSL line went dead. Finally some movement. On the 13 March i got another SMS to say the fault was closed after repair. I immediatly phone in again to complain that the fault had not been repaired. After the fault was escalated AGAIN I recieved a call from Telkom requesting info on the problem and a new fault was logged again. It is now the 19th of March and still no phone and slow internet. I hope ?????? that Telkom will keep to at least one of their promises and not charge me for services not delivered. </p>