TELKOM!...Fix your damn faulty cables!!!

<p>We put in an order for a Telkom landline a week before we could move to a new property. 4 weeks have elapsed and the Installation still hasn't happened! After numerous calls and messages to the support team (Twitter, Fb and Mybroadband) I get told the same story that: The issue is being handled by the cable department and they will make contact with me once the faulty cable is fixed. </p> <p>To be exact there's the default response: </p> <p>The order is still with cables department once they have sorted out the issue with the cables the account holder will be contacted with updated installation appointment dates.</p> <p>Now here's the thing: The faulty cable is a street cable (from exchange to Street [E Side]. So why isn't Telkom fixing it? Why don't they bother to do anything? 4 weeks is for too long in my opinion. </p> <p>Also, I would've suggested they connect me to the neighbour on the right since they are using adsl with no issues. Just affects the houses on the left. </p> <p>Being a Freelance Website Designer this is severely affecting my business that I run from home. </p> <p> </p> <p>Please fix your cable...</p> <p>Order No. ********** 95</p>