TELKOM, FIX MY ISSUE

Item: Telkom
Rating: 1
Author: Travis H

I requested that my ADSL Data be cancelled over a month ago and my line released into the holding pool. Nothing has been done and I am being shunted back and forth between the 10210 and the 10213 numbers. Everyone I speak to is clueless and refer me to another department. Now you have billed me for next month as well. Please get this sorted now as I want to move to a new ISP.

Helpful (0)

Replies (1)

Telkom's replyOfficial

04 Jul 2018, 15:38

Hi TravisHuman

Thank you for contacting us and we humbly apologize for delay response.

The response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Luleka
Telkom Social Media

Best regards,

Telkom's reply04 Jul 2018, 15:38

Official

Hi TravisHuman

Thank you for contacting us and we humbly apologize for delay response.

The response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Luleka
Telkom Social Media

Best regards,