Telkom.... Find an alternative.... Customer satisfaction should be your goal.

I have TELKOM Dsl at home and there has been no internet for almost a week. I have logged a fault however the fault has not been resolved. It appears that there is a cable issue however telkom is not providing feedback. They need to find an alternative while they resolve the issue. Internet is more a necessity as my kids are writing exams needs internet access. We are paying for a service which telkom is not providing. As this is a cable issue telkom should provide the client with LTE until resolved or resolve the issue asap.