Telkom finally good service
<p>My brother had his telkom service disrupted at the begining of November 2016 and despite numerous fault reports to the call centre and then going to the Telkom offices to vent his anger and fury at the complete lack of interest in trying to get the service restored, he finally struck gold.</p> <p>He spoke to a young man named Luancio who was extremely curteous and helpful and promised to get his service restored the same day. My brother just couldn't believe his good fortune when his phone line was restored that same afternoon. This was after nearly a month of negative and totally unfriendly service he received from Telkom.</p> <p>All credit to Luancio for finally restoring his faith in Telkom. Such a pity that he had to go through such agony to finally get a friendly and helpful person who was actually able to get his problem sorted. It was by sheer luck that he managed to speak to Luancio because the other dozen or more people that he had contact with were totally inept, useless, unhelpful and just couldn't care. A lot of lazy, unhelpful and incomptent people working at Telkom. They really need to shake up their service or else they will be loosing cutomers in their droves.</p> <p>The reference number given by Luancio was 923173 for the fault report. I sincerely hope he gets the recognition he deserves for the absolutely wonderful service that he has given my brother.</p>