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simryndj S

1 reviews | Active since Jun 2016

13 Jun 2016, 13:05

Telkom Fibre to the Home

<p>I am writing this as I am so very tired of being disappointed. Last October Telkom set up a campaign in my neighborhood to punt Fibre to the home. We signed up and... nothing happened. I called in and was told I was being billed for it so I SHOULD HAVE IT BY NOW. To clear up the mess in billing I was told to cancel and reapply for the service. When I did I was told that Fibre was not available in my neighborhood!! Two months later and another campaign is running. I sign up again after explaining the first problem. Three months later an still nothing. All this while I'm being billed for ADSL that doesn't work. ****. Give me a refund. Also to add insult to injury, I get a call saying I've been handed over. Telkom NEVER sends me a bill. I have to go onto the website to check so I pay when o figure out what I owe. Why can't I get an emailed bill each month? </p>

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Replies (1)
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simryndj S's update16 Jun 2016, 18:23
Reviewer Update

Hello. I'm still waiting for a response?? Tell me you can't do this and give me a refund.