TELKOM FIBRE SERVICE SUCKS

I share this information as a warning not to use Telkom fibre services. I have had fibre for a year since I work from home. I pay over R1000 per month for a line speed of 100mbps. I have run several tests over the past year and have reported the issue to Telkom, They have also sent their technicians. The line speed very seldom reaches 30mbps. I am now trying to downgrade the service or leave the service. However this seems to be impossible. I have to pay a new service provider about R1000 to take over the Telkom line. In addition it is almost impossible to speak to someone at Telkom. The general waiting time on line is about 8 minutes - and then the person you reach is unable to help you or transfers you to someone else - who is not able to assist since their system is down. URGHHHH! I believe that I was paying for a service that I did not receive . Which simply comes down to *****ing. If you are considering Telkom please rather go for one of the other service providers. It will save you so much frustration.