Telkom fibre ripoff
<p>I was offered a fibre package (10mb/s 50 Gb) + unlimited voice for R799 last year July 2015. Since then I've been ****ndously overbilled each month R1200. Despite giving them a call each week since Aug last year I am unable to resolve the billing issue and I was told that the sales consultant had put me on the worng package. Telkom is unable to put me into the right package with their useless systems. My Service has now been suspended because i've stopped paying because of their incompetence. I'll never opt for any of their services again.I patiently await their attorney's letters. </p>
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Replies (2)'s updateReviewer Update
12 May 2016, 15:30i have no other option but to also cancel this service and would also like to know how i can go about doing this
's update12 May 2016, 15:30
Reviewer Update
i have no other option but to also cancel this service and would also like to know how i can go about doing this
Telkom's replyOfficial
14 May 2016, 08:09Hi pranesh-ramjith , Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM233183
Regards
Luleka
Telkom Social Media Team
Telkom's reply14 May 2016, 08:09
Official
Hi pranesh-ramjith , Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM233183
Regards
Luleka
Telkom Social Media Team