Telkom Fibre Poor Support

Telkom Fibre.

I took out Fibre with Telkom on 13 Aug. It is an absolute mission to get support. The line keeps dropping. I cannot finish a Teams call and the internet drops intermittently. I need to do the router setup at least every third day. My communication with Telkom was as follows: 1. I called them about the issue and the person said the router keeps resetting itself. I need to take the router to a Telkom store 2. I took it to Woodlands Pretoria Telkom and they tested and said there is no problem and I need to log a fault 3. I tried to log a fault but then got told it is the router and I need to BUY a new one and they will set it up. I haven't even had it a month and this is what Telkom states 4. I now need to get hold of your seales department and waste more time to get answers.

Telkom contact me to sort this out or help me cancel it, because it is poor support. I will take this matter to the consumer commissioner