telkom fibre order- service TERRIBLE

<p>ordered fibre as soon as it was available in my area(according to their coverage map on telkom website) in mid MARCH 2017. <br />Fibre cables were laid down in my area in june 2016!. 2.5 MONTHS later(despite an order no), no one in telkom can telll me when my order will be fufilled. Eventually got a hold of Winston who promised that his supervisor Nirasha would call me back.. no one did. But he did say that Telkom is not planning to upgrade my building infrastructure THIS financial year!! So why was I allowed to place an order???</p> <p>Never the less, have now placed an order with another fibre provider who communicates and understands the meaning of customer service... Cheers Telkom after 20 years of being a customer!</p> <p>Now..if only someone at Telkom customer service would pick up so I can ensure that my previous "order" is cancelled...</p>