MP
Muaaz P
1 reviews | Active since Dec 2015
07 Dec 2015, 11:41
Telkom Fibre Optic line
Good Day,<br> <br> I app**** for a fibre optics installation to my house in an estate that recently installed the infrastructure for this. Telkom gave the option of doing the necessary infrastructure from the manhole to the point in the house for the installation of the fibre optic cable at a price. I accepted the quote and sent them the application early october 2015. To date i have not received any correspondence regarding the status of my order and the phone number provided is usually unanswered. This is pathetic service on the part of telkom and if anyone can direct me to persons in charge this would great.<br> <br> Regards
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Telkom's replyOfficial
07 Dec 2015, 13:05Hello user201501,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175511
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175511
Regards
Narriman
Telkom Social Media Team
Telkom's reply07 Dec 2015, 13:05
Official
Hello user201501,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175511
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175511
Regards
Narriman
Telkom Social Media Team