SB
Sam B
1 reviews | Active since Mar 2009
22 Apr 2015, 17:06
Telkom Fibre Optic Installation
Dear Telkom, I have emailed twice, called 5 times, and no-one can tell me why my Fibre Optic ADSL is not working.<br> You installed in the first week of April 2015, and since last week Wednesday its not working. Please assist as I am using this channel as your sms, email and call centers can not explain what the problem is.<br> I have also not received info for billing or how to pay for the service.
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Telkom's replyOfficial
22 Apr 2015, 18:18Hello saamel,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Telkom's reply22 Apr 2015, 18:18
Official
Hello saamel,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***