Telkom Fibre Offer is a **** STAY AWAY

So fed up with the level of or rather lack of service. To others reading this NEVER agree to telesales purchase when dealing with telkom. The after sales service is appalling. Lying about "free installation". I was told that the my wireless router could be replaced with a fibre device with installation at no additional charge. Vumatel only checked that the fibre box was installed and activated. Then I receive the D-link device and have to physically install myself check cables etc. NOONE INSTALLED THIS FOR ME!!!!!!!!!!!!!!! I did this myself and now told I must phone the call centre repeatedly to setup and be directed telephonically, I have had multiple calls and the stupid system keeps fault logged or 48 hours and then you are expected to call again. Additional stupidity, when you have to repeatedly explain issue to agents who should have record of the complaints. Still no resolution with telephonic assistance at my expense of phone call and work hours. A pathetic service where you are expected to do the work, but pay for this monthly non-existent "service". DON'T EVER ENTERTAIN THEIR CALL CENTRE SALES YOU WILL REGRET IT. So far dealt with Leaquath Melanzi and Macia Zintle Radebe among many others to no avail and they still refuse to send a technician to get this resolved because its apparently my responsibility to fami****ise myself with the workings of the device and fibre connection, as if I get paid to run this service for myself!