Telkom Fibre Installation Nightmare, don’t go there

I have been a Telekom customer for 10 years and since the lockdown have tried to upgrade my ADSL line to Fibre since March. Twice I have had my fibre orders cancelled and no communication or explanation. When you call to find out, the 1st time I was told it was cancelled because they could not find my house, I stay on a free standing property. The second one I was told it was a system glitch. The last straw is today when they sent technicians to install the Fibre line, they disconnected my ADSL and after the technicians where done, I was told the Fibre order was cancelled the night before, again system error. Now I have no ADSL, no Fibre, but with a Telekom bill. Lost a day’s work, and am sure another week as they have disconnected my ADSL and the Fibre order was cancelled so I have to start again. All explanations don’t make sense. I give up on Telekom Fibre, time to look for other service providers.