Telkom Fibre: How to Miss A Great Business Chance

Afer trying all the vendors, arrived at Telkom. All looked well for some time. At least we were not charged for wrong data.

However, the network goes down several times. It is always "looking for the network". Now if you call customer service you are told "Whole Of Johannesburg is Down" so we won't be giving the fault case no.

So you can't report a fault. And continue to survive on an intermittent supply of Internet. It appears Telkom has no backup servers or parallel servers and the system goes down almost every month. Running a business with Telkom Fibre means you always MUST have another service provider USB internet. It's a must as there is no one in customer service, the chat assist on the Telkom website has no knowledge and keeps pointing you at different website no's to call. (Annoying)