Telkom Fibre Fool

We app**** for an upgrade for our fibre which is terribly slow at 4mbs in April. After numerous arduous calls and eMails we were told that there is a backlog of 9,000 upgrades. On Monday 18 June I went to the Menlyn Telkom shop to close my internet account. They logged my request and said a Telkom rep would contact me within 48 hours to explain the process. This period has now passed and no one has called. Pretty much sums up their service delivery standards.