Telkom Fibre Faults - Where to now.

Telkom Fibre at home not working for 24 hours now. Tried to call 10210, 10213, 10217 but these line are not even ringing. Tried the internet but I have to give a land line number. and I don't have one. Only a fibre number. Tried to do " TELKOM CHAT", they do calm back on my cell number but the line is dead. Tried to DM them on Twitter as well. No response How do I report a fault is Telkom is not available not any of their contact methods. What now????? Very frustrated.