TELKOM FIBRE CONNECTIVITY

I am not impressed with Telkom customer. Yesterday 14/12/2023 I've been experiencing connectivity problems with my wifi fibre and I've been calling Telkom throughout even today 15/12/2023 and they're saying they are still busy with my ticket since from yesterday. At the end of the month I am expected to pay my bill meanwhile I am facing difficulties to connect. This is day 2 now. I am not happy at all.