Telkom fibre billing.

Telkom fibre billing. *********** service. Chose their offer of R399 per month and first billing was incorrect. Was charged for 25 up and down. Had no choice but to pay the extra amount and was told it was rectified on their system. This was not the case as the billing was still incorrect and added interest as I only paid R399. After 6 times going into the Bayside branch I was told someone would contact me from their billing section. This *********** person kept me on the call for over an hour before putting the phone down in my ear. Returned to the branch and threw my toys and was told exactly the same thing that someone will contact me. That was 3 days ago and still no call. Seems one now has to really get aggressive as this surely can have an affect on one's credit score etc. This is really not rocket science I believe. It would seem that their employees are too blasted lazy to carry out the job they were employed for!