Telkom Fibre & Billing

I had a problem with my Telkom fibre account. I was being billed for a service that i had not app**** for. This service was for a land line - *** and the charge was for any minute call package. I then started engaging Telkom and in error they cancelled my full service for Fibre on line - B*** and full service on Uncapped - TIN***. I then went on for weeks without internet. On 30 August Telkom sent a technician to install a new fibre service. The good news is that after all this struggle, my internet service was reinstated and i got a credit note for the 9 months that Telkom had wrongfully billed me. I also got a credit note for the cancellation fee that i was erroneously billed for. The only unfortunate thing at the moment is that whenever we lose power, the internet will be disturbed and we have to call the technician in to come to the house and reinstall the internet service. I am hoping Telkom will get us a permeant fix to this problem. I am however happy that the billing is sorted for now, I await to see if Telkon will resume to ONLY charging me R699 per month after the credit balance from the credit note is exhausted.