Telkom Fibre

<p>Whatever you do, do not use Telkom, particularly their fibre service. Please, please, please for your own sanity, if you have a choice, use a different service provider.</p> <p>A quick list: </p> <p>-9 months to install (was promised in weeks)</p> <p>-Fibre installed was poor quality meaning we have had had weeks where the service did not operate at all</p> <p>-Even when some internet was accessible we have speeds around 10% of what we are paying for</p> <p>-I have requested a rebate for this period, with a ticket number. 10 day turnaround apperently!!! (nothing heard back from months ago).</p> <p>-Requested a cancellation - never heard anything back</p> <p>-Asked for service I do not use (phone lines) to be cancelled : still being billed</p> <p>-Never able to get through to the call centre</p> <p>-When you do get through you get transferred from sales, to technical, to accounts, to sales, to technical......</p> <p>-Mulitple promises from telkom personal to investigate and get back to us......