RM
Riel M

1 reviews | Active since Oct 2017

10 Oct 2017, 07:50

Telkom Fibre application

Just want to warn everyone on terrible service received from Telkom Fiber Internet services.

They had a stand in our neighborhood and I app**** on 16 September already. They told me it will take 10 working days. Today its the 10th of October and not even a call or email yet.

I would not have chosen Telkom as I know how useless they are with everything but they installed the infrastructure in our complex.

I have sent two emails already to ask for feedback. None received so far.

Please people, if you have any options, don't use Telkom. As usual their just don't give a darn about customer services. They are super useless. Not sure why they are still in business, they should not exist any more.

0
Replies (1)
Telkom
Telkom's reply16 Oct 2017, 14:03
Official

Hi rielmarais,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,