Telkom Fibre and support...or lack there of.

Telkom Fibre and support. Logged a problem and three days later was told the problem is with Vumatel and being looked at. After 5 days of me phoning them and providing the reference number I finally was allowed to have the Vumatel reference nr. Phoned Vumatel just to find out TELKOM's uselessness knows no bounds....the fault they logged doesn't have any information in it. Telkom logged the fault with Vumatel but didn't say what it was, where it was, or any details....now i have to redo the whole thing again....5 days after the original problem.

The stupidity and complete incompetence of Telkom Staff is really something that cannot be overstated.