Telkom Fibre also sucks

I am writing this review with a bit of a bad taste in my mouth, because I have been working for Telkom for more than 16 years, untill 2014! January 2017 I decided to take Telkom up on their fibre optic offer, after basically being bugged telephonically daily to do so. Well in short after the installation were completed (or so Telkom said) my problems started and up to today I have not seen any improvements yet. It is actually ironic to say "I have not seen any improvements yet", because it is logical that that will be the case, since no one phone or SMS me after I log a call (waiting very long for telephone response...) - just nothing happen! Now the latest Telkom trend is if a fault is open for too long, they just close it and if you phone and enquire they just state it was repaired! Ya right! I have yet to get a Telkom technician in my house, open serve where here twice, but no improvement to the intermittent internet connection. Off course my phone is now also dead if internet is, because together with fibre comes VOIP... I'm so irritated right now! Thanks for NOTHING Telkom!