Telkom Fibre/ADSL four month wait!

<p>I app**** for Telkom fibre/ADSL in February this year. When I app**** they checked if there was fibre in my area and was assured that there was, and it would be connected with in a week or two. Well, it’s been 4 months now and still no fibre. They told me that the project has been push back a month and gave me a project number... this was 3 months ago! I finally got hold of someone at Telkom and they advised me to change from fibre to ADSL as it will be faster to install. A month ago they finally came out to install my line... but then I was told that there were no lines for my installation. They said that they will have to now send a team to sort out the lines that come into my complex. They said it would take 7-14 days. It's been over a month now and still nothing! Every time I try and contact Telkom all I get is "We are waiting for the response form the cabling team as we have escalated the matter for feedback to them". My matter has been escalated so many times I have lost count. I find it hard to believe that there are no teams available in the uMhlanga area! This is getting ridiculous and think it's terrible how they can just keep people waiting with no serious feedback.</p>