Telkom fibre activation

Hi,

How long does it take to activate my fibre service????? Vumatel completed the installation last week and I have had endless problems with 10210 and 10213 to get the internet working. First everything was activated and the internet "should be" working. I call 10210 and they confirm that my TIN is not active yet. I call back 10213 and they claim that nothing was put through for activation but, just the day before they said it was active and i can call 10210 for configuration of router etc? So now they have put through another request(3rd time) to have it activated to the Vumatel Telkom team that does this but my hopes of this happening aren't high.

What is going on and how do i get my internet working as soon as possible? I don't have time to follow up multiple times and have call centre agents tell me various different stories. This doesn't only cost me money but wastes my time following up the whole time.