Telkom Fibre

<p>I paid for a Telkom Fibre installation almost 2 months ago. I am starting to believe this will never happen. Sales and Technical have made it crystal clear they cannot assist and to top it off, there is no escalation process whatsoever. No one can provide any useful information on what is happening with the order which is still with the 'Infrastructure' people. I will just have to wait apparently.</p> <p> </p> <p>I have an identical previous encounter with Telkom where I paid for a fixed line installation and nothing materialised despite numerous follow-ups. This is about 4 years ago and I did not think it possible for Telkom to literally ***** my money again. I live in the Illovo (2196) area and use the Rosebank Telkom branch. </p> <p> </p> <p>What kind of an organisation is this? Does the CEO actually sleep easy presiding over such incompetence?</p>