Telkom fibre

Since june i have been experiencing problems with my fibre line B ********** 82 to date i have not been given attention after many attempts for telkom to fix this, theres been many technicians sent to my place but this problem is not fixed meanwhile i am supposed to pay for this account, this is not fair and its an automatic breach which can result into a litigation matter. Pls help its end of December and i am still without fibre connection. I want out of this contract i they cant fix this with all my money refunded