Telkom Fibre

<p>Follow up from my previous report SM 223924 on 15 April 2016,my problem still has not been resolved.It &nbsp;took me 4 weeks to resolve the poor quality of internet connectivity and slow speed during which I was told numerously Telkom can only attend once fibre voice was added to fibre data,On Wednesday 04 May a Telkom technician replaced my router after he failed twice to honour the appointment confirmation.</p> <p>I have also been trying 4 weeks now to add fibre voice to my fibre data package.On the 25 April an order was raised that is still in pending state.This morning I was told that their is no facility at the exchange to add fibre voice to my fibre data package.What a joke,an order was raised on 25 April 2016 to migrate my current telkom line to Fibre voice.</p> <p>I honestly dont know what to do.Having spend hours over the last 4 weeks on the phone,talking to about 20 people,logging a call on hello Peter I am still stuck with problems that include a violation of the consumer act where Telkom consultants did not disclose relevant info that would have influenced my decision I took.</p> <p>What is the next step - where do I go next???</p>