mB
mark B

1 reviews | Active since Oct 2012

11 Sept 2015, 08:28

Telkom Fibre

As recorded in many hello peter complaints I have submitted before. I signed up the the new telkom fibre special to replace my existing DSL service. After a long battle with installation, it finally worked. Surprise!!! I'm now being double billed for both services. The Telkom call centre is no existent, I log disputes and nothing happens.<br> I strongly recommnd anybody considering this service from Telkom stays far away from it.

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Replies (1)
Telkom
Telkom's reply11 Sept 2015, 09:17
Official
Hello hasbeen,

Thank you for making contact with us.

Your query is with our Accounts team for assistance and they will contact you with feedback.

Ref SM133360.

We really do apologise for any inconvenience caused

Regards,
Didi
Telkom Social Media Team
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