Telkom Fibre
<p>There has been much advertising for fibre in the media so my company decided to get it in Kenilworth. 1 year later and it is STILL not in our area and NOBODY can give us an answer on WHEN it will be available! Each time told not yet, not yet, not yet…</p> <p> </p> <p>We contacted Telkom and were advised by Chris Odera in Business Sales that he cannot advise when this will happen and neither does anyone at Telkom know. We said this is unacceptable that nobody at Telkom can say when we will be able to get fibre and we asked to speak to a Manager. That was 4 weeks ago and we are still waiting for a Manager to contact us, still no fibre and spending a small fortune monthly on an ADSL line…</p> <p> </p> <p>We contacted Telkom via Twitter and their answer was as vague as the one we received from the Call Centre. We were told that we can check via link that was sent to us if we are covered or not and if not, we would be able to register our interest for the service and they will be in contact.</p> <p> </p> <p>We checked and we are not covered yet. We have shown interest for the past year that we want fibre. An order has been placed. Why is it, that nobody in a company as big as Telkom can tell us the estimated time when we can get fibre???</p> <p> </p> <p>It used to only be coreline vehicles doing the cabling in various areas but now there are 3 companies that we see they have hired to do the cabling, so what on earth is the hold-up???</p> <p> </p> <p>An estimated time of 1-6 months is NOT an answer when we have been waiting for as long as we have already! Can someone please help???</p>