Telkom Fiber not working, still being billed!!

Telkom installed fiber into my home 2 weeks ago, after i signed up on the phone. My instruction was - I will sign up for fiber but please cancel my phone line and my ADSL line as I won't use them when I have fiber.<br> <br> The fiber line simply doesn't work, I have reported it as a fault but Telkom only have a way of reporting phone line and ADSL issue it seems, so I keep getting calls about the ADSL line, which is working!!! They simple don't get the fact that the FIBER doesn't work.... I am now being billed for FIBER, ADSL and a LAND LINE!!!<br> <br> The call centre is useless and the auto fault report simply deals with a phone line issue!!!<br> <br> Seriously unhappy!!