Telkom Fiber Non Existent

I have had Telkom ADSL for almost 2 years, with numerous calls send to the call center for issues raised which are either resolved via sms but never attended to or resolved for 24 hours before the problem persists even though my account is paid for in advanced. Now that I'm on fiber, 4 days after installation we don't have internet. We call the call center, but due to being after operating hours, 20h00, a call is abruptly ended. I've send an email to the CEO, Sipho Maseko, in which the call center would not give me his email address or contact number, in order for him to understand my frustration and issues I'm going through with Telkom. Please be advised I will not support Telkom going in anyway forward and making sure it is mentioned between my peers.