RB
Reinhard B

1 reviews | Active since Mar 2009

11 Apr 2020, 15:11

TELKOM fiber - great service

About 10 days into LOCKDOWN tree behind house fell onto Telkom's fiber cable. Cable snapped. I called "Telkom Fiber Repair" on Thursday morning. Within 1/2 hour a field technician arrived to inspect damage. He sent photos to his supervisor and 1 hour later 3 service vans arrived. Later the same day cable was fixed and we could use internet again. Great service. Both field technician (Andries) and supervisor (Pa) phoned us to see if we were happy. Great service at the best of times, considering "Lockdown" conditions, this was amazing. Thank you Telkom and service personnel!!

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