RM
Richard M
1 reviews | Active since Jul 2012
30 Nov 2015, 16:33
Telkom Fiber - DONT DO IT!!
What took mere minutes to sign up for has yet to work.... I have lodged faults, complained on here but can you believe that they simply don't seem to be able to lodge a fault on a fibre line... The call centre or anyone else for that matter want a land line number, give them the land line and diligently two days later a tech comes to fix the land line... But its not the land line you chops!! its the fibre line that you installed that hasn't worked since you left it..<br> <br> I am now being billed for ADSL and Fibre... <br> <br> I want to cancel everything, but it is near impossible to contact the call centre!<br> <br> Go with another provider!!! Im done!!
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Replies (1)Telkom's replyOfficial
01 Dec 2015, 00:43Hello richardmorgan,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM167961 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM167961 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply01 Dec 2015, 00:43
Official
Hello richardmorgan,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM167961 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM167961 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
