TELKOM FIBER BAD SERVICE

good day i filled out a application for Telkom fiber for R399 sent through the app after 9 days of calling and sitting on them i had to find a tec on the road speak to him to come home to sort out my fiber line as the consultant from Telkom had called me after me calling them average 7 times a day to get progress. she confirmed that a open serve Tec will come out on the 04/10/2021 between 8am and 4pm waited the whole day but no 1 came at 4pm while driving in my area i saw a open serve Tec asked him to please come and sort it out. he came home to do it then after 20mins says there isn't any fiber port on the Telkom box . so he as escalate to Telkom to get a Tec to come out and add a port on the pole to ad the fiber which takes 3 to 4 working days. but I have cancelled my vooma tel fiber assuming that Telkom will have it sorted out yesterday. so I am basically fibreless with no home internet and i work from home. why ask people to sign up for fiber when it takes over a month. extremely disappointed with Telkom as i should have just stayed with vooma tel. Really why advertise for something that you must wait for and be given the run around for.... extremely bad service