Telkom

My wifi has been off since Sunday morning. I first reported it on Sunday morning at about 10 and was informed that a technician would attend soonest. Yesterday morning just before 8 I phoned them again just to be told some one would be despatched during the day. I followed up again at about 16:00 to hear the same story. This morning at 9 I phoned once again, same story. I followed up at 17:30 today, same story. This is totally unacceptable. They keep on taking my number and say someone will contact me and a technician will be assigned, but nothing happens. The lady this afternoon told me that there is no turnaround time to resolve the issue. Unacceptable Telkom. 3 days, and then you expect me to pay the full installment at the end of the month?