Telkom - Festival Mall (Fibre Application) 18hr (7months) visit to store without help

Telkom - Festival Mall App**** for Fibre, first time in Nov 2019, Jan 2020 and May 2020, it keeps on cancelling order and below two consultants advise that they will need cancel one order which is creating problems. Asked me to send email, they get this order sorted, none. After follow emails, none of the two have responded. Unacceptable

I have spend more data top ups, I planned for uncapped long before covid 19

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