Telkom

I'm absolutely tired of telkom, I called them to upgrade the speed of my LTE service , I already had a existing contract with them and router , nothing had to be delivered to me , I spoke to the consultant and she told me she would have to migrate me to new contract , my intial contract fee was around R564 for uncapped 4mbps , so I needed to upgrade that's speed , the consultant advised me that she could put me on the smart broad band fiber LTE for a monthly charge of R799 , so I was happy with that , she said I'll have unlimited telkom to telkom landline calls and explained to me how they'll throttle the internet speed as we reach certain amounts , all was good , my speed was upgraded from 4mbps to 10mbps in a few days , then a after a week or so on the 13th of may I received a email from telkom , a detailed bill, every month around the same time I get the bill. On the bill it says my bill for may is R2700 and some change which is madness , they were charging me for a router , I called them three times from the 13th of may till Around the 22 of may, I spoke to the billing department , I told them I never receive a new router nor did telkom deliver anything to me , why am I being charged for that They looked into the matter and said it will be adjusted and my bill for may will be R1095 and thereafter it will be R799 ,the first month will be higher, this morning I get debited for R1500 I'm sick and tired of telkom