Telkom

I signed a contract for R465 in October 2023. I ended up paying R2800 for installation that was supposed to be free. For the next upcoming months I ended up paying +R800, that is a double payment on the agreed amount. After numerous visits to the Telkom customer services in Alberton, I ended up paying R260 for re-connection fees after their mistake of cutting me off.I phoned 4 times , spoke to people working from home for Telkom.Each spinning me a different version of how they can get the company's mistakes rectified. I got another account today of R809,00. My money that was taken from me, is still in their account...left for Telkom as a credit for me. I would rather have my money back than in their account to deduct an amount that was never agreed upon. How can I sign for R465 and end up paying for almost double the amount I agreed upon?

I now have first hand experience of Telkom and their incompetence. This is now 3 months later, without any positive outcome for a client that signed for an amount and paying what they want to deduct from my account.