Telkom Fbre

Good day

On Friday the 3rd of December 2021 I reported my line and internet. On Saturday the 4th Telkom was there and line fixed. Late in the afternoon I find out that I had no internet. reference no. ***8. Telkom informs via sms that the problem has been solved, but it still does not work. On the 8th of December 2021 I get a call from Pieter van Telkom if I am interested in Fiber @ R399 so I say yes continue. They would then have come to do the installation the 10th but they never showed up, I had to take a day off to wait for them all day. They day on the 10th of December 2021 where they came to do the installation at 2 Violet street Visagie Park Nigel, with the completion of it the installation man says that the contractor will be there in 2 hours to come and install the Router but never did arrived. I then called Pieter van Telkom again and gave me the contractor's contact number but with no success he answered a telephone. My order numbers on the installation are *** and ***.

What I would like to know is how can they do work only halfway and no longer show up or contact anyone and say what the problem is. I have NO internet or Fiber but have to pay for it. Telkom / Openserve your service is poor. I have been trying to contact the contractor all day with no success, call Pieter van Telkom no answer. No no is so disappointed in you ?????