1 reviews | Active since Jan 2016
TELKOM FAULTY LINES NOT BEING ATTENDED TOO.
WE ARE A COMPANY WITH 8 TELKOM LINES. WE FIRST REPORTED 2 FAULTY LINES ON 14/12/2015. THEN AGAIN REPORTED THE SAME 2 FAULTY LINES ON 04/01/2016 AND 06/01/2016. ON 11/01/2016 WE HAD NO WORKING TELKOM LINES AND REPORTED THE REMAINING 6 LINES AS FAULTY. TO DATE NOT 1 OF OUR QUERIES HAVE BEEN RESOLVED. WE RECEIVED SMS'S TO SAY THAT WE HAVE LOGGED THE REPORTS AND THAT IT IS AT THE TECHNICAL DEPT. WE ARE LOSING BUSINESS AND INCOME DUE TO YOUR NEGLIGENCE!!! ABOVE ALL THAT WE NEED TO NOW CONTACT YOU VIA CELLPHONE AND NEED TO HOLD FOR AN HOUR PLUS TO GET SERVICE......THIS IS RIDICULOUS AND UNACCEPTABLE. <br> SERVICE ID: 9CRZ141215, 10CRZ141215, 11CRZ141215, 347CZ060116, 32CRZ110116, 34CRZ110116, 37CRZ110116, 38CRZ110116, 39CRZ110116. PLEASE REPORT BACK TO US ASAP!!!
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Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM186470
Regards
Luleka
Telkom Social Media Team
