1 reviews | Active since Jun 2016
TELKOM:FAULTY LINE STILL
<p>I have logged a fault with TELKOM for a faulty line, ref number 369CWZ180816.</p> <p>I have been without a line now for about 2 weeks, and the fault logged more than a week ago.</p> <p>I have up to now received no feedback for my fault logged, and needless to say, the fault still persists.</p> <p> </p> <p>I am now paying rental for a line not working, and ADSL subscribtion I am unable to use!</p> <p>I will be making contact with the billing department to get my rental amount adjusted for the period it will be out of order.</p> <p> </p> <p>This issue has also been escalated, but still nothing has happened.</p> <p>When will my issue be resolved?!!</p> <p> </p> <p>People are dependant on this infrastrusture to be contactable, and make a living!</p> <p> </p> <p> </p>
Well last I heard it was dispatched to a technician, who claims he was at my premises but could not gain entry. He did not bother to call me on my mobile or ring the door bell?!
It has now apparently gone back in the queue to be assigned to a technician.
All my complaints and escalations has amounted to nothing.
So still sitting with a phone line thats not working.
Lets see what tomorrow brings.
Telkom, worst service ever.
Well last I heard it was dispatched to a technician, who claims he was at my premises but could not gain entry. He did not bother to call me on my mobile or ring the door bell?!
It has now apparently gone back in the queue to be assigned to a technician.
All my complaints and escalations has amounted to nothing.
So still sitting with a phone line thats not working.
Lets see what tomorrow brings.
Telkom, worst service ever.