JJ
JANNIE J
1 reviews | Active since May 2018
31 May 2018, 12:11
TELKOM FAULTY LINE FOR MORE THAN 4 MONTHS!!!!
Our company telkom line have been faulty since January 2018. Numerous phone calls have been made to report this fault. Each time we receive the same reference number with the reply that the fault has been reported to the Technician in our area, yet NO Technician have been out to our premises! We have lost business due to patients not being able to reach us when referred to us by Doctors! This is UNACCEPTABLE! How many times do we have to contact Telkom to get this problem fixed!? BUT, they can bill us for each month!!!! VERY irritated!
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JANNIE J's updateReviewer Update
11 Jun 2018, 12:52Good day Moenieb,
I have one more query...
The Telkom technician told us to get a new splitter as that was the problem .... The telkom line is working when it is not plugged into the splitter, but as soon as we plug the telkom line into the splitter together with the wifi router, the wifi router works, but the telkom line is then off.... What we noticed was that the plugs of each cable is burned (black). Perhaps this is why the line is not working when plugged into a port? Can you perhaps assist us with this?
JJ
JANNIE J's update11 Jun 2018, 12:52
Reviewer Update
Good day Moenieb,
I have one more query...
The Telkom technician told us to get a new splitter as that was the problem .... The telkom line is working when it is not plugged into the splitter, but as soon as we plug the telkom line into the splitter together with the wifi router, the wifi router works, but the telkom line is then off.... What we noticed was that the plugs of each cable is burned (black). Perhaps this is why the line is not working when plugged into a port? Can you perhaps assist us with this?